End-to-End Dental Solutions, for Practitioners & Dental Laboratories
  • FAQs

Frequently Asked Questions

Find Your Answers Here


How does delivery work?

How long after placing my order can I expect delivery?

Do you deliver overseas?

I haven’t received my order within the expected time. What should I do now?

How to Order

How do I place an order?

How do I know my order has been received?

Can I cancel my order?

I am having difficulty placing an order, what should I do?

How do I know if an item I am ordering is out of stock?

How to Pay

What payment methods are on offer?

Can I make a payment on my account via the website?

What credit cards are accepted?

About Credit and Returns

What is your credit & returns policy?

I am missing an item in my order, what should I do?

I received an incorrect item in my order, what should I do?

I have received my order but my item/s are damaged. How do I organise a replacement?